Intuit Data Protect is a tool that works in the background to keep your data safe from any damage, loss or corruption. It encrypts your financial files and stores them in locked packages that cannot be accessed by anyone else but you. The tool works mostly flawlessly, but you may come across Intuit Data Protect has stopped working issue at times. If you get the error message, you won’t be able to backup your crucial business files and data. In this article, we will look into the detailed reasons that can cause the error and will also discuss the troubleshooting steps to get rid of it
Reasons why you can’t Backup with Intuit Data Protect
Numerous reasons can hinder the backup process using IDP. With the list given below we will look in detail at the possible reasons why you can’t backup with Intuit Data Protect.
If you have not updated your QuickBooks Desktop application or IDP for a very long time, you may face issues backing up your data with IDP.
Windows firewall settings may clash with the Intuit Data protect blocking its internet connectivity.
If the IDP web address is not added as trusted source in the browser’s settings, then it may result in Intuit Data Protect has Stopped Working issue.
If you have not named the company file as per Intuit’s guidelines, the error may occur. There should not be white spaces at the end of the name, and the file name should not exceed 65 characters.
If the company file is already open in one of the workstations, you won’t be able to backup your file and get the error.
If the IBuEngHost.exe file is not running on the admin user system, then it may cause issues in IDP backup.
Windows failing to use the NTFS file system can also cause issues with the backup.
If you have entered incorrect IDP login credentials, you will face Intuit Data Protect not working issue.
Understanding these reasons help you figure out the probable reasons why you are facing the error on your system. You can then narrow down the number of methods that you need to apply for troubleshooting the error.